Victorinox Connex Medium Softside Suitcase

Year 1: Victorinox Total Protection Program
During the first twelve (12) months of ownership, your product is covered by the Victorinox Total Protection Program.

• This includes manufacturing defects, normal wear and tear, airline handling and transit damage.
• This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents and accidents.
• Note that the electronic device/function integrated in your travel product is not covered by this warranty.

The Total Protection Program covers the repair expenses, shipping costs to and from the repair center or a replacement product (identical or equivalent value) if your product is beyond repair. Warranty repairs must be carried out at an approved Victorinox service center.

Years 2 to 11: Victorinox Quality Warranty Program
From the beginning of the second until the end of the eleventh year of ownership, your product is covered by the Victorinox Quality Warranty Program.

• This includes manufacturing defects and normal wear and tear with the exceptions of seams, stitching, fabric and zipper tape.
• This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as a damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents, accidents, airline handling and transit damage.
• Note that the electronic device/function integrated in your travel product is not covered by this warranty.